FNZ

Cash Reconciliations Officer -SME

UK-Edinburgh
ID
2017-2526
# of Openings
1
Department
Operations (OPS)
Position Type
Permanent Full-Time

Role Description

This role is responsible for providing SME support in relation to the Cash Reconciliations team within the FNZ Operational Area.

 

The SME  will report directly into the Team Manager however will provide ongoing support to other areas of the business.

 

Team Role Responsibilities

 

  • Investigate and discrepancies (breaks) and raise with the appropriate area for resolution
  • Chase and escalate breaks in line with FNZ’s Governance policy
  • Liaise with FNZ clients regarding breaks, providing regular updates via the reconciliation and answering any subsequent client queries
  • Manage the issue log for all Client and internal FNZ team queries
  • Manage the mail box for external fund manager queries  
  • SME Role Responsibilities
  •  
  • SME; Be a process expert within the team, deal with complex issues and deliver resolution; provide support to Operations and the business as a whole based on technical knowledge of team and role
  • CHANGE; On point to deliver, test, implement any change into the team, document any procedural changes to support change.
  • QA & MI; Support manager in reviewing work and production of MI to demonstrate effectiveness of controls within team
  • DOCUMENTATION; Review any project documentation to assess impact to team, Review procedures periodically to ensure completeness and accuracy to current process.
  • BAU SUPPORT; Support the BAU function with deliverables as and when required, ensure knowledge of process is maintained by performing BAU tasks regularly
  • PROCESS IMPROVEMENT; Drive forward ideas from the team to improve the existing operating process
  • DEVELOPMENT; Keep up to date with market changes and developments that impact the team, have a sound overall awareness of the teams functions
  • TECHNICAL; Have technical understanding of platform functionality and operation, end to end view of the process and platform for team

Experience Required

  • Qualifications: FS Industry recognised qualifications - IOC, Investment Certificate or CFA or working towards.
  • Experience: Significanrt experience in a similar role.
  • Knowledge: Extensive industry knowledge of the teams function and awareness of developments in this area

About FNZ

FNZ is a global financial technology and asset servicing provider which powers the wealth management, administration and custodian platforms for some of the world's leading financial institutions. These customers include life insurers, retail and private banks, asset and wealth managers and financial adviser groups based across the UK, Europe, Asia, Australia and New Zealand.

 

We believe that enhancing client engagement, lowering costs, delivering a seamless service and enabling personal solutions are key to helping people achieve their financial goals. We partner with major financial institutions to enable them to provide wealth management services to their clients across direct, intermediated and workplace channels that reflect these principles.

 

We develop long-term partnerships with our customers to enable them to get to market quickly with a market-leading digital proposition, transform their customer service offering and grow assets under management across multiple distribution channels.

 

Our customers include AMP, ANZ, Aviva, AXA Wealth, Bank of New Zealand, Fideuram Vita, HSBC, Mercer, National Australia Bank, HSBC, Santander, Santander Asset Management, Standard Life, UBS and Zurich.  In all we partner with 42 institutional customers worldwide. 

 

FNZ employs over 1,000 people with offices in Edinburgh, London, Bristol, Brno (Czech Republic), Shanghai, Hong Kong, Singapore, Sydney, Melbourne and Wellington.

Options

Sorry the Share function is not working properly at this moment. Please refresh the page and try again later.
Share on your newsfeed