Graduate Distributions Officer

# of Openings
Operations (OPS)
Position Type
Permanent Full-Time

Role Description

Working within the FNZ Operations team you will be responsible for the processing and settlement of all financial transactions made by FNZ’s clients. The team is also tasked with processing corporate distributions and dividends, reconciling client positions and identifying and resolving fund issues.


You may come from an investment background with previous experience in a similar role; however, these are also excellent opportunities if you are looking for your first step in to investment management and operations.


Team Responsibilities:

  • Work closely with Third Party Custodians to identify all relevant Distributions.
  • Reconcile and pay all income received to client accounts within required regulatory and client-driven timeframes.
  • Manage the entire lifecycle of a distribution from initial expectation to posting, investigating and resolving all issues as they arise.
  • Work with External Fund Managers to obtain distribution advice, tax vouchers and payment information.
  • Work closely with Business Risk Champions and Senior Officers to identify and manage operational risk.
  • Maintain multiple distribution schedules on daily basis.
  • Work with Asset and Cash reconciliation teams to ensure any cash / asset breaks are matched and closed down within agreed timeframes.
  • Liaise with other departments in order to complete tasks and resolve any issues.
  • Assist other team members with issues as and when required.
  • Review and enhance operational processes on a regular basis.
  • Interact with key clients on a weekly basis.
  • Actively work to reduce the number of outstanding client queries and issues.
  • Monitor client reports such as the HMRC ISA reports.
  • Audit of daily postings for data integrity.

Role Responsibilities:

  • Data Input: Input data timely and accurately across platforms.
  • Client Liaison: Liaison with new and existing clients.
  • Fund Manager Liaison: Liaison with Fund Managers and third parties.
  • Effective Communication: Ensure that information is communicated effectively to necessary parties and in a timely manner for purpose of rapid resolution.
  • Record keeping: Maintain records as required to ensure the investment process is transparent to regulators and external auditors.
  • Procedures: Contribute to and maintain relevant and robust documented procedures.
  • Projects: To support project work that impacts your specific team or processes.
  • Continuous improvement: Continually assess the processes and controls and introduce improvements or efficiencies.
  • Other Tasks: To undertake any other projects/ tasks as may reasonably be required to facilitate the smooth operation of the company.

Experience Required

  • Minimum bachelors degree or above
  • Experience in using Excel for data analysis
  • The ability to work accurately and to deadlines
  • Excellent interpersonal and communication skills
  • Previous experience of working in a financial company (desirable)
  • Knowledge of banking and Financial Services (desirable)
  • Able to demonstrate understanding of FCA regulations (desirable)

About FNZ

FNZ is a global financial technology and asset servicing provider which powers the wealth management, administration and custodian platforms for some of the world's leading financial institutions. These customers include life insurers, retail and private banks, asset and wealth managers and financial adviser groups based across the UK, Europe, Asia, Australia and New Zealand.


We believe that enhancing client engagement, lowering costs, delivering a seamless service and enabling personal solutions are key to helping people achieve their financial goals. We partner with major financial institutions to enable them to provide wealth management services to their clients across direct, intermediated and workplace channels that reflect these principles.


We develop long-term partnerships with our customers to enable them to get to market quickly with a market-leading digital proposition, transform their customer service offering and grow assets under management across multiple distribution channels.


Our customers include AMP, ANZ, Aviva, AXA Wealth, Bank of New Zealand, Fideuram Vita, HSBC, Mercer, National Australia Bank, HSBC, Santander, Santander Asset Management, Standard Life, UBS and Zurich.  In all we partner with 42 institutional customers worldwide. 


FNZ employs over 1,000 people with offices in Edinburgh, London, Bristol, Brno (Czech Republic), Shanghai, Hong Kong, Singapore, Sydney, Melbourne and Wellington.


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