The Head of Cash Payments is responsible for the day to day running of the cash payments activities ensuring efficiency of process whilst ensuring expectations of end customers is exceeded. The team covers payments in respect of client and market activities.
The role will report into the Head of Investment Operations for Europe and will form part of the Operations Management Team. The role holder will have responsibility for a team of c15 individuals across two locations covering all the activities related to processing of cash in multiple currencies.
This role will require some customer engagement for ongoing service provision as well as understanding any change to operational process or structure as a result of the change in customer proposition.
All aspects of operational activity in respect of cash across a number of platforms in respect of FNZ’s blue chip customer base. To include the processing and authorisation of the cash payments for both market and client level transactions.
Specific Role Responsibilities
In addition to those identified within the Specific Role Requirements section:
FNZ has a strong blue-chip customer base including Standard Life, Axa Wealth, JP Morgan, HSBC, AMP, National Australia Bank, Bank of New Zealand, Friends Life, UBS, Zurich Financial, Santander, Vanguard and Barclays. It has helped these customers grow to over £125 billion of platform assets in aggregate. FNZ now employs over 1000 people with offices in Edinburgh, London, Bristol, Brno (Czech Republic), Wellington, Sydney, Hong Kong, Singapore.