• Graduate Operational Risk Officer

    Job Locations UK-Edinburgh
    # of Openings
    Position Type
    Permanent Full-Time
  • Role Description

    Role Overview:


    The Graduate Operational Risk Officer is required to support the application and development of the Risk Event process for allocated clients.


    To participate in the development of FNZ’s Risk Event process - including:

    • Risk Event (including Breaches) reporting, and associated management of Action Plans.
    • Risk Event Management Information.
    • Risk Event Training.
    • Continuous Improvement of the Risk Event Process identifying efficiencies and improvements in the process related to quality and timeliness.
    • Root Cause and thematic analysis along with working with the business to improve the control environment to reduce the volume of Risk Events.
    • Identifying development initiatives for Programme Compass to reduce the occurrence of Risk Events.
    • Attending client meetings and discussing Risk Event themes and trends.
    • To support the Operational Risk Manager and Operations Management Team as directed.


    Key Responsibilities:



    • aCCelerate - Use and becoming a subject matter expert in the use of aCCelerate as the sole repository for Risk Event Information.
    • Risk Event Lifecycle management – work across the business to ensure timely and accurate escalation, recording and reporting of Risk Events. Providing challenge to content to ensure that the Event is accurate and represents what actually happened.
    • Reporting & MI – deliver quality Risk Event MI to all levels of the business – from 1st line through to Governance Committees and Board Reporting.
    • Action Plans – assist in driving quality action plans, including appropriate ownership, oversight and escalation to ensure completion on schedule thereby mitigating FNZ risk exposure. Support first line of defence with any Risk Event related enquiries
    • Training - Deliver Risk Event Training focussing on identification, quality and timeliness of Risk Event reporting.
    • Communication - Written and verbal communication to be of a high standard along with the ability to influence and challenge.



    • Attend regular client meetings (e.g. Risk Event Meetings) and resolve all actions within agreed timescales
    • Deliver client reporting on time and accurately
    • Deliver client Risk Event reporting within required deadlines
    • To respond to client enquiries in a prompt and business-like manner


    • This role is in scope for activities which have a direct impact on CASS processing which takes place within FNZ for FNZ and/or FNZ’s clients. This role has a requirement to remain up to date with CASS developments and changes as communicated with FNZ.


    Experience Required

    • Graduate or equivalent experience in Financial Services or Risk & Compliance.
    • Interest and the ability to evidence basic knowledge of Risk & Compliance within Financial Services.
    • Knowledge of the UK financial services and regulatory framework including the CASS Sourcebook is desirable.
    • Ability to communicate effectively at a variety of levels within a regulated environment, both internally and externally, written and verbally.
    • Ability to operate in a fast-paced and high-demand environment.


    About FNZ

    FNZ is a global financial technology and asset servicing provider which powers the wealth management, administration and custodian platforms for some of the world's leading financial institutions. These customers include life insurers, retail and private banks, asset and wealth managers and financial adviser groups based across the UK, Europe, Asia, Australia and New Zealand.


    We believe that enhancing client engagement, lowering costs, delivering a seamless service and enabling personal solutions are key to helping people achieve their financial goals. We partner with major financial institutions to enable them to provide wealth management services to their clients across direct, intermediated and workplace channels that reflect these principles.


    We develop long-term partnerships with our customers to enable them to get to market quickly with a market-leading digital proposition, transform their customer service offering and grow assets under management across multiple distribution channels.


    Our customers include AMP, ANZ, Aviva, AXA Wealth, Bank of New Zealand, Fideuram Vita, HSBC, Mercer, National Australia Bank, HSBC, Santander, Santander Asset Management, Standard Life, UBS and Zurich.


    FNZ employs over 1,000 people with offices in Edinburgh, London, Bristol, Brno (Czech Republic), Shanghai, Hong Kong, Singapore, Sydney, Melbourne and Wellington.


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