• Change Manager

    Job Locations UK-London
    # of Openings
    Position Type
    Permanent Full-Time
  • Role Description

    Working within the wider Release Team and taking ownership of the items and actions that come out of the Release Board.


    Team Responsibilities 


    Deployment: All releases are properly manager to deployment into environments within the scheduled timeframe.

    Release process management: Ensuring release packages are automatically created and deployed in an accurate and consistent manner.

    Business Continuity: Production releases are deployed to all production servers including the disaster recovery site; release systems are backed up. 

    Release Management: All releases are performed according to the Release Management process.

    Governance: Adequate control are in place and validated to ensure compliance with Process


    Role Responsibilities


    Chairs the weekly Release Board

    Attends multiple individual project release boards

    Responsible for the terms of reference of the Change Release Board

    Governance of the release process to ensure compliance

    Design and implementation of a general IT Change process to include adequate controls, governance and oversight of the change process.

    This role will define and challenge the acceptance criteria and quality gates for a release to be accepted into Production.

    This role will also manage the deployment of approved releases in line with the agreed standards.

    There will also be responsibility for this role towards supporting the audit processes which can occur on a regular basis including quarterly and annual department audits.


    Experience Required

    • Previous experience working as both a Change Manager and Senior Change Analyst.
    • Strong appreciation of the SDLC lifecycle.
    • Strong Written & Verbal Communications.
    • Ability to coordinate multiple projects across diverse platforms.
    • High attention to detail.
    • Flexible approach in respect of non-standard hours to support releases
    • Confident, and able to take initiative given client– and delivery-focused environment.
    • Independent, self-directed and delivery focused working style.
    • Superior analytical thinking.
    • Excellent organisational, administration and time management skills.
    • Willing to work out with of normal office hours regularly.
    • Strong communication skills, confident in dealing with internal and external clients and stakeholders.

    About FNZ

    FNZ is the market leading provider of technology and administration services to major financial institutions in the platform and wealth management sectors across the globe. We partner with life companies, banks, asset managers and discretionary wealth managers to enable them to develop and distribute financial products and services to their customers across all major distribution channels.


    FNZ has a strong blue-chip customer base including Standard Life, Axa Wealth, JP Morgan, HSBC, AMP, National Australia Bank, Bank of New Zealand, Friends Life, UBS, Zurich Financial and Close Brothers Asset Management. It has helped these customers grow to around £80 billion of platform assets in aggregate. FNZ now employs over 1000 people with offices in Edinburgh, London, Bristol, Brno (Czech Republic), Wellington Sydney, Singapore and Hong Kong.


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