The System Analyst role has responsibility for the business and functional solution design and technical analysis of FNZ’s platform capabilities and business processes within their client aligned team.
They will work both independently and with a client aligned team to examine existing IT systems and business models, analyse requirements (both business and technical) and to translate these into functional specifications and core functionality documentation. The System Analyst will manage stakeholders (internal and external) to ensure solution design meets requirements. The Systems Analyst will work with IT developers to provide oversight and clarity on the development solution.
The Systems Analyst will gain a broad knowledge of FNZ platform capabilities and a deep understanding of assigned functional areas of the FNZ platform. Will be called upon on a consultative basis to support Business Analysts in workshops and provide input into requirements/MWS documentation. They must drive customers towards adopting FNZ’s existing platform functionality and business model; and work with internal stakeholders to ensure any enhancements are in-line with FNZ’s strategic business initiatives and SDLC.
Develop and maintain a deep knowledge of the platform functionality and business processes related to their nominated functional area
Educate and prepare customers (external and internal) on core FNZ platform functionality
Work with stakeholders (internal and external) to develop solutions to meet business and technical requirements
In solution definition promote existing FNZ functionality, processes and 3rd party agreements wherever possible
Organise and run customer workshops and provide input into requirements on a consultative basis
Discuss, understand and document Systems specifications with project business analysts and development leads
Produce Systems artefacts as per FNZ SDLC
Contribute to and maintain a knowledge repository for solution orientated artefacts
Work with clients, business analysts, developers and testers to ensure business requirements are met and solutions are kept up to date
Ensure that any new business developments adhere to procedural and regulatory compliance requirements
Cross functional collaboration to address gaps in the business and technical solution
Identify and document any non-functional requirements related to the functionality
Provide guidance and clarity to technical resources around the business requirements
Provide regular updates to the Delivery Manager on progress to plan as well as key risk and issues
Provide timely estimates to the Delivery Manager
Support the management of defects and associated root cause analysis
Peer Review build artefacts for the function area assigned
Regular interaction with the Production Support and Operations functions throughout the lifecycle and post-implementation
Regular collaboration with all Systems Analysts to ensure there is a consistent and ‘best practice’ approach across all teams
Ensure all documents and collateral is “ready for build” and it is complete, relevant, meets SDLC standards and of a high-quality
Facilitate solution walkthroughs with developers and testers.
Review the quality of requirements, solutions and specifications against the number and nature of defects raised during the entire lifecycle. Support actions to remediate or improve the number of defects raised against a feature
Preferred Industry Knowledge
General investment, banking, wealth, insurance, superannuation and pensions products
Financial Services Compliance
Corporate Actions & extended investment ranges
Required Knowledge and Skills
Sound knowledge of the FNZ platform functionality (both front-end and technical) and business processes related to the functional area that the position is aligned to
Bachelor and/or Masters degree in Business, Finance, Technology or related disciplines
Experience in Finance, IT or project management desirable but not essential
Confident, and able to take initiative given client– and delivery-focused environment
Independent, self-directing and delivery focused working style
Superior analytical thinking
Intermediate computer skills essential
Excellent organisational, administration and time management skills
Good team communication skills, confident in dealing with internal and external clients
Highly developed written and oral communication skills
FNZ is a global financial technology and asset servicing provider which powers the wealth management, administration and custodian platforms for some of the world's leading financial institutions. These customers include life insurers, retail and private banks, asset and wealth managers and financial adviser groups based across the UK, Europe, Asia, Australia and New Zealand.
We believe that enhancing client engagement, lowering costs, delivering a seamless service and enabling personal solutions are key to helping people achieve their financial goals. We partner with major financial institutions to enable them to provide wealth management services to their clients across direct, intermediated and workplace channels that reflect these principles.
We develop long-term partnerships with our customers to enable them to get to market quickly with a market-leading digital proposition, transform their customer service offering and grow assets under management across multiple distribution channels.
Our customers include AMP, ANZ, Aviva, AXA Wealth, Bank of New Zealand, Fideuram Vita, HSBC, Mercer, National Australia Bank, HSBC, Santander, Santander Asset Management, Standard Life, UBS and Zurich. In all we partner with 42 institutional customers worldwide.
FNZ employs over 1,000 people with offices in Edinburgh, London, Bristol, Brno (Czech Republic), Shanghai, Hong Kong, Singapore, Sydney, Melbourne and Wellington.